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Person-Centred Coordinated Care (PCCC)
ÂÌñ»»ÆÞ˜Care that is guided by and organised effectively around the needs and preferences of the individualÂÌñ»»ÆÞ™
Background
There is now widespread recognition that care provided by the NHS, social services and other associated community services should strive to be more person-centred i.e. both centred around and responsive to the needs of the individual. For this to be achieved effectively, services need to be better co-ordinated and, in some circumstances, integrated fully. Person-Centred Coordinated Care (P3C) is perceived as a way of achieving better outcomes for patients and improved efficiency for health and care economies. We have defined person-centred and coordinated care as:
ÂÌñ»»ÆÞ˜Care that is guided by and organised effectively around the needs and preferences of the individualÂÌñ»»ÆÞ™
Read more about the project on the .
Who is involved?
- Research lead:
Professor Helen Lloyd - Research partner: Professor Nicky Britten
- Research lead:
Professor Richard Byng - Research partner:
Dr James Close - Research partner:
Professor Rod Sheaff - Research manager:
Jo Smith and Professor Jose Valderas Martinez - Research partner:
Debra Westlake
Aim
This programme combines the following activities, contributing to both local service improvement and international knowledge:
- reviews of literature, including evidence synthesis to build practical theory about how to provide and implement P3C
- support for bottom up service redesign and implementation
- evaluation of system redesign and new services.
Work so far
Some of the P3C development and evaluation projects we have been involved with:
(PDF): Evaluating the impact of replacing the Quality Outcomes Framework with the Somerset Practice Quality Scheme on Quality of Care in Primary Service Providers.
(PDF): An evaluation of the Integrated Care Exeter Social Prescribing project to assess the impact of social prescribing on patient reported outcomes.
(PDF): Evaluation of the Southwest Integrated Personal Commissioning intervention on Quality of Life, Quality of Care and P3C.
(PDF): An evaluation of the impact of three different care hubs on experiences of person centred care.
(PDF): An evaluation of an Older Persons Hub to identify barriers and facilitators to implementation and develop an embedded internal monitoring process.
(PDF): A researcher-in-residence programme examining how integrated care increases experiences and outcomes in multimorbid patients.
Resources
We have developed the first free and openly-available comprehensive data resource for international measures relating to patient experience and person centred care. This provides a ÂÌñ»»ÆÞ˜one-stopÂÌñ»»ÆÞ™ website for commissioners, health managers, researchers and others.
If you would like to use any of our measures please register and complete our
user agreement form . We are happy for these to be used for research and service development and would welcome the opportunity to discuss this with you further.
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News
Others involved
Dr Felix Gradinger Dr Julian Elston - Louise Witts
- Richard Blackwell
- Louise Hall
Partners
- (SW AHSN)
- South Devon and Torbay CCG
- Mendip Collaboration
- : South Somerset: Federation of GPs
- Taunton LIG
- Integrated Care Exeter
This research is supported by the .
Related publications
Lloyd, H., Fosh, B., Byng, R., Whalley, B., and Close, J. (2018). Enhancing Person Centred Coordinated Care for People with Long term Conditions: Development and Validation of the Person Centred Coordinated Care Experience Questionnaire (P3CEQ). International Journal for Quality in Healthcare. [In Press].
Close, J., Byng, R., Valderas, J., Britten, N., and Lloyd, H. (2018). Quality after the Quality Outcomes Framework (QOF) British Journal of General Practice. Invited Editorial.
Lloyd, H., et al (2018). . Journal of Medical Internet Research (JMIR). 14.02.18 in .
Sugavanam, P., Close, J., Fosh, B., Byng, R., and Lloyd, H (2018). . Journal of Patient Experience.
Lloyd, H., Britten, N., Sheaff, R., and Byng, R. (2017). . Journal of Health Research Policy & Systems: 15.
Close, J., and Lloyd, H., et al. . BMJ Letter. December 2017.
Horrell, J., Lloyd, H., Close, J., and Byng, R. (2017). : The Development of the Organisational Change Tool. Health Expectations. First published 15 November 2017.
Bramwell C, Don RM, Porter I, Lloyd H, Kadam U, Rijken M, et al.(2016) : policy and practices with a focus on England and Scotland. Factsheet ICARE4EU; 2017.
Britten N, Moore L, Lydahl D, Naldemirci O, Elam M, Wolf A. . Health Expectations 2016.
Sheaff R, Halliday J, Ovretveit J, Byng R, Exworthy M, Peckham S, Asthana S. . Health Services and Delivery Research 2015; 3(35)
Heaton J, Britten N, Krska J, Reeve J. Primary Health Care Research and Development 2016; 18(1)
Naldemirci O, Lydahl D, Britten N, Elam M, Moore L, Wolf A. . Health 2016
Moore L, Britten N, Lydahl D, Naldemirci O, Elam M, Wolf A. . Scandinavian Journal of Caring Science 2016
Sheaff R, Halliday J, Byng R, Ovretveit J, Exworthy M, Peckham S, Asthana S. Sociology of Health and Illness 2017.